Clients Like Us Because…

LBR Saves The Client Time

CLOs, General Counsel, and In-House Attorneys like us because we save them time. LBR reviews every charge on every legal bill so our clients' in-house legal teams don’t have to comb through mountains of time entries every month. In fact, a recent survey of general counsel found that the leading reason "companies do not always carefully review legal bills" is that they are "too busy." LBR takes that burden off the legal team's shoulders so they can focus on legal issues instead of legal bills.

LBR Improves Relationships With Outside Attorneys

Legal Departments like us because we protect and improve their relationships with outside counsel. Most of our clients have strong, long-term relationships with their attorneys. That is precisely why they have LBR discuss their legal bills with their law firms: they don’t need to have those uncomfortable conversations about the charges. By removing the friction surrounding financial issues, both client and attorney can focus on the legal issues. Plus, having an outside expert like LBR confirms for other departments that the client received full and fair value from its law firms, which eases internal tensions over the legal spend.

LBR Reduces Legal Expenses

CEOs, CLOs, and CFOs like us because we save them money. LBR ensures that the client is paying only for the value it received from its law firms. If the amount billed exceeds the value delivered, LBR cooperatively works with the lawyers to adjust their bills to the correct amount.

LBR Saves The Client’s Internal Resources

Legal Operations and Accounting Teams like us because we save them work. LBR handles the bill review, appeal/adjustment, and approval process, and then sends the client payment release statements with the correct cost-center codes in "ready-to-enter" format. No more chasing down legal team members to determine the correct cost allocation.

LBR’s Service Is Invaluable, Yet Risk-Free

Our full-scope, people-and-process service results in deep cost savings and significantly reduces the legal and accounting departments’ administrative burdens. And yet our fee is guaranteed to never exceed the savings we create, meaning the client will never be responsible for paying more than the original, unadjusted bill amounts – and will usually pay much less.

Law Firms Like Us Because…

LBR Gets Law Firms Paid Faster

Law firms like us because we get them paid faster. Our analysis of a legal bill starts as soon as we receive it, and we usually submit our comments to the law firm within a week. As soon as the law firm addresses any needed adjustments, LBR notifies the client to pay the adjusted amount. Since LBR has the capacity to promptly review and process a large volume of legal bills, we facilitate fast and consistent payment to the law firms.

LBR Improves Law Firms' Relationships With Clients

Law firms like us because we protect and improve their relationships with clients. In-house legal teams usually appreciate their outside attorneys. But they are not the only client stakeholders a law firm must satisfy. Oftentimes, leaders in other departments will view outside law firm bills as an excessive and unjustified expense. Here's how we help: every month, LBR confirms that the client received full and fair value from its law firms, whether the firm’s bills were clean or whether they responded reasonably to correct overcharges. LBR's stamp of approval on a legal bill eliminates the natural suspicion of some client stakeholders that they are paying too much.

LBR Catches Billing Errors That Harm Law Firms' Relationships With Clients

Sometimes the billing attorney misses a time entry that should not have been charged to the client. Many clients feel resentment toward attorneys for unjustified charges, but oftentimes won’t say anything. These simple misunderstandings and errors can be catastrophic to the relationship. LBR is a second set of eyes that helps the billing attorney catch these mistakes and correct them, which is much better than the client finding them and assuming the worst.

LBR Never Asks For A Blanket Discount Or A Discount On Rates

LBR focuses on a lawyer’s hours, not their rates. LBR's analysts are experienced attorneys, so they know how to identify specific errors and overcharges, and support their findings with evidence. But we invite attorneys to respond with additional facts to demonstrate that a seemingly high charge is justified by the circumstances. When that happens, LBR will revise its adjustments to show that the charges equaled the value.