We negotiated great rates with our law firms. Why do we need your service?

We focus on attorneys’ hours, not their rates. Many attorneys must meet annual billable hours quotas, which gives them an incentive to record more hours per client. So we look at the amount of hours it takes to complete a task, the number of tasks bundled together in a single block of hours, the number of attorneys billing hours for the same task, and numerous other metrics -- all to analyze the value that the attorneys have delivered to you, the client.

Legal Bill Review Frequently Asked Questions (FAQs) from Legal Operators

Legal operations teams are responsible for driving efficiency, compliance, and cost savings within their legal departments. This section explores how LegalBillReview.com can function as a standalone solution or complement existing e-billing software to enforce billing guidelines, reduce administrative burdens, and maximize savings—without adding complexity or requiring new technology.

Frequently Asked Questions (FAQs) from Legal Operators

No. LegalBillReview.com is a “people and process” extension of your legal operations team. In other words, we provide a dedicated staff of human, US-based legal ops professionals and attorneys to help you develop and refine your outside counsel billing guidelines, and to take on the task of reviewing bills and enforcing compliance with those guidelines. We handle every phase of the process – bill review, identifying and flagging non-compliant charges, and obtaining reductions directly from the law firms. This means there’s no new software to purchase, download, customize, or train employees to use – that all happens on our end, internally. LegalBillReview.com is here to reduce complexity for the client, not to provide any new administrative or technological burdens. We’re a full-service solution for effortlessly outsourcing your entire outside counsel bill review process, start to finish. When we’re done with our review, we’ll simply notify you or your accounting department of the final bill amount to pay.

Is LegalBillReview.com an e-billing service or software program?

We use legal e-billing software. Why do we need LegalBillReview.com?

Legal e-billing software can give you valuable insights into your legal spending categories and your budgeting. But, according to a recent survey of in-house counsel, 89% of legal e-billing software users find it “not effective” or only “somewhat effective” in reducing their monthly spending on outside counsel. And they still pay a license fee for the software and experience significant “soft costs” — especially the drain on employees’ time spent analyzing the output of the software and individually negotiating bill reductions with each outside law firm. LegalBillReview.com's analysts are experienced attorneys -- not computer programs. We know what to look for, how to interpret time entries in the context of each legal bill, and how to communicate our findings to the law firm tactfully and persuasively. Then we discuss our findings directly with the attorneys if there are any questions -- no software does that.

Our Legal Ops team has a defined process by which we review and approve the payment of legal bills. Would LegalBillReview.com disrupt our department's current processes and procedures?

Not at all. In fact, our goal is to make your life easier and your process more efficient. We routinely customize our workflow in order to adapt to our clients' specific needs. We first understand your current process and pain points, then we discuss ways in which LegalBillReview.com's service can help improve efficiency and overcome any challenges your department may be experiencing.

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